NVQ Level 3 in Business and Administration

Course Objectives

To provide detailed knowledge, skills and understanding of business and administration. It demonstrates the ability to work independently, supervise and train others. Candidate are able to perform team leading and technical specialist skills with competence in communication, problem solving and applied teamwork.

Entry Requirements

• Open access
• Previous qualifications and experience

Course Modules

The qualification comprises 43 units; 6 in total must be completed to achieve this NVQ (2 mandatory and 4 optional units. At least 3 optional units must be chosen from group B).

Mandatory Core (2 units)

1. Unit 301 Carry out your responsibilities at work
2. Unit 302 Work within your business environment

Optional Group A

1. Unit 110 Ensure your own actions reduce risks to health and safety
2. Unit 204 Manage diary systems
3. Unit 205 Organise business travel and accommodation
4. Unit 212 Use IT Systems 2
5. Unit 213 Use IT to exchange information 2
6. Unit 216 Database software 2
7. Unit 217 Presentation software 2
8. Unit 218 Specialist or bespoke software 2
9. Unit 221 Prepare text from notes

Optional Group B

1. Unit 303 Supervise an office facility
2. Unit 304 Procure products and services
3. Unit 305 Manage and evaluate customer relations
4. Unit 306 Manage the payroll function
5. Unit 307 Complete year-end procedures
6. Unit 308 Monitor information systems
7. Unit 309 Plan and run projects
8. Unit 310 Research, analyse and report information
9. Unit 311 Plan, organise and support meetings
10. Unit 312 Make a presentation
11. Unit 313 Organise and coordinate events
12. Unit 314 Word processing software 3
13. Unit 315 Spreadsheet software 3
14. Unit 316 Website software 2
15. Unit 317 Artwork and imaging software 2
16. Unit 318 Design and produce documents
17. Unit 319 Plan and implement innovation and change
18. Unit 320 Develop productive working relationships with colleagues
19. Unit 321 Provide leadership for your team

Career Opportunities

Typical job roles for completion of this level include Personal Assistant, Secretary and Event Organiser. After this Level a candidate may wish to progress onto Level 4 in Business and Administration.